Like many businesses, we’re preparing to reopen our stores from Monday 15th June. To maintain health and safety, we are staggering the opening of our stores, starting with The Berwick Street Cloth Shop, 14 Berwick Street. Information about our other locations will follow in due course.
We’re really looking forward to seeing you in person again, but our primary focus is your health and safety, and that of our employees. Therefore, I wanted to let you know about the changes we’ve made to ensure the relaxed and enjoyable experience that you’re used to with Broadwick Silks Ltd.
The Berwick Street Cloth Shop
OPENS 15th June!
Temporary hours 10am – 4pm
Limited numbers of customers at a time
Appointments available, in store or virtual
Face masks & hand sanitiser in use
Reduced hours
To ensure that our staff travels outside of peak times, our stores will operate with reduced hours from 10am to 4pm.
Social Distancing
There will be a limited number of customers in-store at a time to guarantee social distancing. To make sure your visit is productive, you can call the store ahead of time with any styles that you’re keen to see.
Face masks
All team members will be wearing face masks and hand-sanitiser will be available at the store entrance. Every area of the store will be regularly and thoroughly cleaned and sanitised.
Payment options
Payment options now also include Apple Pay. For card payments, all machines will be sanitised before and after use.
Virtual fabric shopping
If you’re not ready to visit us in-store yet, we’ll be offering WhatsApp video calls and consultations with our store teams. Available on an appointment basis, you can still enjoy fabric shopping with personal attention from our experts. To book, just email appointments@broadwicksilks.com. In the meantime we continue to offer a selection of our fabric range at our online store Top Fabric.
If you have any concerns about visiting, please do write to us at office@broadwicksilks.com.
We will be reviewing these measures regularly and sharing regular updates over the coming weeks on our website and social media channels, so please do check in for more.
Wishing you and your loved ones all the very best,
Spencer Harvey
Managing Director